Privacy Policy

Privacy Policy

Last updated: 12 Dec 2025

Welcome to OwlsFit. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We collect information to provide better services and improve your shopping experience.

1.1 Information You Provide

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Google login information (if applicable)
  • Order details and payment status

1.2 Automatically Collected Data

  • IP address
  • Device & browser information
  • Pages viewed and browsing behaviour
  • Cookies and tracking pixels (Meta, Google, etc.)

1.3 Third-Party Authentication

When you sign in using Google or mobile OTP (Firebase), we receive verified information such as:

  • Verified email
  • Verified phone number

2. How We Use Your Information

  • To process and deliver your orders
  • To manage your account and authentication
  • To improve our store and customer experience
  • To prevent fraud and enhance security
  • To send order updates and essential notifications
  • To show relevant ads through Meta & Google

3. Sharing Your Information

We only share information with:

  • Payment gateways (Razorpay/Stripe/UPI)
  • Logistics & delivery partners
  • Firebase Authentication
  • Analytics providers (Meta, Google)
  • Cloud hosting providers

We never sell or rent your personal data.

4. Security

We use secure practices including HTTPS, token-based authentication, and industry-standard security protocols. However, no system is completely secure.

5. Your Rights

  • Access your personal data
  • Edit or update your information
  • Delete your account
  • Request removal of your data
  • Opt out of marketing communication

6. Contact Us

If you have any questions or requests regarding your data or privacy, feel free to contact us:

📧 [email protected]
📍 Bangalore, India

By using OwlsFit, you agree to this Privacy Policy.